Q: How can I place an order?
A: You can place your order via our website, email (email@example.com) or call us at 1-855-886-1900.
Q: Do you have Pick-ups at your warehouse?
A: No, however, please arrange with our Customer Service Representative for special situations.
Q: What are your payment methods?
A: We Accept: American Express and Visa.
Q: What is the minimum order?
A: There is no minimum order.
Q: Do you offer volume discount?
A: We have pre-applied volume discount on any size order. We offer our customers the option to purchase a single item, at the equivalent discounted rate of having to purchase a large volume at the same time.
Q: Can I split my order to ship to multiple different physical addresses?
A: No. Each order represents one physical address. A separate online order is required if you wish to ship to a different physical address.
Q: How do I estimate my shipping cost?
A: We offer flat rate shipping of CAD$4.99. Any size order, the shipping rate will be the same. Please refer to our Shipping Policy for further details.
Q: Do you sell custom size/material products?
A: Yes, if you need a specific length, width or a specific material please speak with one of our Customer Service Representative.
Q: Do you have BPA-free product?
A: Yes, please contact one of our Customer Service Representative.
Q: How do I know what paper or size of paper to purchase?
A: Feel free to send us an email at firstname.lastname@example.org and we'd be happy to help.